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Nikita Cugunovs

Project & Delivery Manager — iGaming, Casino Platforms, Integrations

I turn messy requirements into shipped products — coordinating vendors, legal and engineering toward one deadline, and flagging risk early rather than at the deadline.

●Riga, Latvia — open to relocation / remote ●+371 20 225 569 ●nikitajrn@gmail.com ●linkedin.com/in/nick-chg
Nikita Cugunovs
3+years in delivery management
20+casino brands launched end-to-end
30+third-party integrations handled
40+two-week Agile sprints led

Profile

I manage projects and delivery in gaming and tech, with a specific focus on getting new online casino brands set up and launched — something I've now done across two companies. Day to day that means running Agile/Scrum teams, coordinating with outside vendors and gaming providers, and keeping the backlog honest about what actually matters this sprint. I came up through hands-on API and cloud integration work, so I can hold my own in a technical conversation — not just a status meeting.

Experience

IT Project Manager — Vegangster
Oct 2024 — Present
Riga, Latvia · iGaming platform & casino brand delivery
  • Own technical setup and go-live of new online casino brands, leading a 4-person backend development team through 40+ two-week Agile/Scrum sprints.
  • Coordinate with 20+ third-party gaming providers on integrations, keeping brand launches on schedule.
  • Balance the backlog across product, bugfix and business requests — prioritising what matters each sprint without letting the rest pile up.
  • Work closely with product, support, QA, business and senior management so releases stay on time and in scope.
IT Project Manager — SoftGamings
Jul 2023 — Oct 2024
Riga, Latvia · Online casino brand delivery
  • Owned casino brand launches start to finish — from signed contract to go-live — managing budgets, timelines and scope across several parallel projects.
  • Coordinated a cross-functional team (frontend developer, designer, QA) plus legal and business stakeholders.
  • Integrated third-party services — live chats, sportsbooks, CRMs, affiliate systems — as part of each brand's launch.
  • Turned stakeholder and product-owner requirements into wireframes, prototypes and user stories.
  • Kept each launch compliant with local licensing and legal requirements across multiple markets.
Cloud Integration Developer (API, MuleSoft) — Accenture Baltics
Mar 2022 — Feb 2023
Riga, Latvia · Technical foundation behind current delivery and PM work
  • Built and maintained API integrations on MuleSoft Anypoint Platform, including SLA policy setup and Runtime Manager administration.
  • Delivered SAP–Salesforce data integrations, including SAP S/4HANA connectors and data migrations validated through MUnit testing.
  • Handled data transformations in DataWeave and queried Salesforce via SOQL/SQL as part of an Agile team working in Git.
Customer Service Agent — TELUS International Europe
May 2021 — Mar 2022
Riga, Latvia
  • Resolved customer inquiries under service-level targets — early grounding in the structured, process-driven approach I now bring to project management.
Customer Support Specialist — Webhelp
Feb 2020 — May 2021
Latvia
  • Handled support cases end to end, resolving issues within SLA targets.
  • Worked with internal teams to escalate and track issues that needed more attention.

What I bring

Delivery & process
Agile/Scrum and Waterfall, task decomposition and workflow design, budget and scope management — kept honest under real constraints.
Stakeholder coordination
Legal, business, external vendors and engineering — aligned toward one shared deadline, with status that stays clear and honest.
Technical integration
Real hands-on API and cloud integration background, so scoping a technical dependency isn't guesswork.

Core skills

Project Management
Delivery Management
Product Management
Integration Management
Agile & Waterfall
Scrum
Backlog Management
Scope & Budget Management
Stakeholder Management
Vendor Management
Incident Management
Cross-Functional Team Leadership
Requirements & User Stories
iGaming Compliance
Casino Platform & Aggregator
Cloud & API Integration
MuleSoft
DataWeave
SQL / SOQL
Git
Jira & Confluence

Education & certification

Computer Science — Riga Technical University
Sep 2021 — Jul 2024
Google Project Management Certificate
Google, issued June 2025 · Credential ID IZ4QNI28YZH2
Have a release that needs delivery?
Riga, Latvia — open to relocation and remote roles.
+371 20 225 569
nikitajrn@gmail.com
cugunovs.com